How to Deal with Review Blackmail of Your Lodging Business
Last month, I published a general blog post on how to deal with negative reviews from online sources. This month I am [...]
How to Deal with Negative Reviews of Your Business Online
It happens to every business sooner or later - a less than stellar review shows up online. That's nothing new. In this [...]
What to do when you get a negative review
At some point it might happen to you. A past guest is being critical about an experience they had at your property. [...]